Volunteering in Costa Rica

When each of my kids is 12, I take them volunteering on a dad/kid trip with Globe Aware. This spring break it was Delaney’s turn. We just returned from a week in the Orisi Valley of Costa Rica. Like when I did this in China in 2013 with Andrew, who is now 16, I wrote …

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file under: Blog

FaceID vs TouchID

Regarding the iPhone X vs previous models, so far I prefer TouchID to FaceID. TouchID is something I learned to forget about. I trained multiple fingers on it, so even if the phone was lying flat on a desk and not facing me face, my finger successfully unlocked the phone without me thinking about it …

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file under: Blog

Assume good intent

There’s a phrase that I’ve been using more and more with startups that I’m working with closely. That phrase is “assume good intent.”  I first heard this phrase in my office at Techstars and i’ve found it useful, so I wanted to share it. In any team or customer dynamic, if you start off assuming …

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file under: Blog

Don’t go dark

I’ve had a couple of situations lately where a portfolio company founder or CEO went dark on me. They just stopped communicating. Sometimes takes me a while to notice it. When I do, I usually check in with the person and just ask something like “Hey – I haven’t heard from you in a while, …

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file under: Blog

Dropping an investor

I’ve seen a few cases recently where a startup decided to remove a particular investor from their regular “update” emails. The startups were doing this because they found out that the investor had invested in (or otherwise supported) another company that they viewed as competitive. Fast forward a year or so, and the startup needs …

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file under: Blog

Pitch Your Insiders First

Imagine you’re about to go out for your next round of funding. Who do you pitch first? It should be your insiders! Pitch first to those who have already invested. They are the most likely to give you direct and honest feedback to help you make your pitch better. They’re also more likely than anyone …

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file under: Blog, Startups, Venture Capital